Help center

SuprVize connects social workers who need clinical supervision with supervisors who offer it, and keeps the paperwork of supervision in one place.

If you are working toward a clinical license (a supervisee) you can:

• Search a directory of supervisors by state, format, rate, specialty and availability.
• Message any supervisor who is accepting supervisees. Messaging is free on every plan.
• Ask a supervisor to take you on. Once they accept, the supervision sessions you log with them go to them for approval (Standard plan).
• Log your hours week by week and watch your progress toward your licensure requirements.

If you supervise (a supervisor) you can:

• Publish a listing with your credentials, specialties, rates and availability.
• Receive and answer supervision requests, and keep a roster of your supervisees.
• Approve the supervision sessions your supervisees log with you, which is what turns them into counted supervision hours.

Your role (supervisee or supervisor) comes from the plan you choose when you sign up. Everything else, from the pages you see in the sidebar to what shows on your dashboard, follows from that.

SuprVize is a directory and a record-keeping tool. It is not a supervision provider and it does not give licensing advice. For questions about what your board accepts, contact your state board or your supervisor.

1. Go to Sign up free (or Create a free account on the log-in page). You can sign up with an email address and password, or continue with Google.
2. Choose your role. Pick Supervisee if you are collecting supervised hours toward a license, or Supervisor if you offer supervision. This is the only place the choice is made: the plan you pick on the next step carries the role, and the app shows you the right pages from then on.
3. Fill in the short profile. Your name, title or credentials, city and state, and a short intro. You can change all of this later under Edit profile.
4. Choose a plan. Supervisees can start on the free Basic plan, or choose Standard to add hour tracking. New supervisors can start with a 14-day Basic trial (free, no card) or choose a plan straight away; Standard and Professional add supervisee slots. See Plans at a glance.
5. You land on your dashboard. From here the sidebar shows exactly the pages your plan includes.

Logging in later: use the same email and password, or Google, on the log-in page. Keep me signed in stays on by default. If you forget your password, use Forgot password? and follow the email.

Need to switch roles? A role is tied to a plan. Supervisors and supervisees have different plans, so changing role means choosing a plan in the other group under Settings → Subscription plan → Change plan. Hours and listings do not carry across the two roles.

Open Edit profile in the sidebar. Every section has its own Edit or Add button, and each change saves to your profile right away. Preview profile shows the page a supervisor sees.

Profile basics. Your photo (JPG or PNG, square works best), title or credentials (for example "LMSW · Medical Social Worker"), city and primary state, a one-line intro and a longer About you. Your name is edited under Settings, not here.

Licenses. Add each license you hold: the state, license type, number, effective and expiry dates, and optionally the board's public lookup link. Licenses show on your profile and feed verification. A license can be edited or removed at any time; removed licenses can be restored by support for 90 days.

Experience. Your positions, past and present. Mark a position Current: current positions are the settings you log hours against on the hours page, so keep at least one current position if you track hours.

Education. Degrees and schools.

Your licensure. The licensure path you are on (for example LMSW → LCSW in Texas), your current license, the date your supervision started, your target completion date, the hours your path requires and any hours you had already completed before SuprVize. This section drives the Licensure progress card on your dashboard and the progress page. You can also say whether you are looking for a supervisor and your preferred format, session type and maximum rate; supervisors see these preferences once you are connected.

Who sees a supervisee profile? Only you, SuprVize staff and supervisors you have a request or connection with. Supervisee profiles are not listed in the directory.

Open Edit profile. The page is split into sections, each with its own Edit button, and Preview as supervisee shows your listing exactly as a supervisee sees it.

Basics. Photo, title or credentials, city and state. Your name is edited under Settings.

About you. A short intro (shown on your search card), a longer About and your Approach to supervision.

Licenses. Each license with state, type, number, dates and an optional board lookup link. Licenses are what SuprVize checks when you get verified.

Experience and Education. Positions and degrees, shown on your profile.

Specialties. Pick the populations, settings, modalities and languages you work with. Supervisees filter the directory by these.

Supervision you offer. Session format (in person, virtual or both), session type (individual, group or both), your rate range per hour, years supervising, an optional booking link, and whether you offer a sliding scale or a free initial consultation.

Availability. Whether you are accepting new supervisees, and the times you can take sessions (mornings, evenings, weekends). Accepting is the switch that puts you in the default search results; turn it off when your roster is full and you drop out of the "Accepting new" filter without losing your listing.

Appearing in search. You are listed once your profile is complete and your account is active. If you are on the 14-day Basic trial, your listing leaves search when the trial ends, until you choose a plan and add billing; see Supervisor plans and supervisee slots. The dashboard card Your listing shows the Listed and Verified tags and a count of profile views.

Sidebar. The links you see depend on your role and plan. Supervisees see Dashboard, Find a supervisor, Messages and Edit profile; Standard supervisees also see My hours, My supervisor and Sessions. Supervisors see Dashboard, Messages, Profile and Edit profile; Standard and Professional supervisors also see My supervisees and Sessions. Settings, Support and Log out are at the bottom for everyone, with your name and plan underneath.

Bell. Unread notifications. Click it for the latest items, or open the full notifications page.

Account menu. Your name at the top right opens View profile, Edit profile, Settings, Support and Log out.

Messages badge. A number next to Messages means unread conversations.

Phone and tablet. The sidebar collapses to an icon rail, and a tab bar at the bottom of the screen carries the main pages.

Pages you cannot open. If a link sends you to the upgrade page or back to your dashboard, that page belongs to a plan you do not have yet. See Plans at a glance.

Standard plan

• Log this week's hours opens the current week on the hours page.
• Stat cards. Clinical hours toward your requirement, with the percentage and hours to go; employment hours (clinical + non-clinical, your full record); and your approved supervision hours.
• Licensure progress. Every requirement on your path with a bar: total supervised hours, clinical hours, supervision hours, individual and group supervision, minimum months. The tag at the bottom says whether you are on pace and shows the projected completion date. View details opens the progress page.
• This week. The seven days of the current week and whether anything is logged. Open timesheet goes to the hours page.
• My supervisor. Your active supervisor, their next session with you, and buttons to message them or open their profile. If you have no supervisor yet, this card points you to the directory.
• Messages and Notifications. The latest items, with links to the inbox and the notifications page.

Basic plan

• Your licensure. The path you chose, its requirements and your start and target dates. Edit opens the licensure section of your profile.
• Supervisors near you. Accepting supervisors in your state, most viewed first.
• Getting started. A checklist: complete your profile, choose a licensure path, message a supervisor, upgrade to track hours. Dots turn green as you finish each step.
• Standard · $5/mo. What upgrading adds, with your remaining hours filled in, and the Upgrade button.

• Review requests. The button at the top shows how many supervision requests are waiting. It opens the My supervisees page, where you accept or decline each one.
• Stat cards. Profile views, supervision requests awaiting your reply, active supervisees against your plan's slots, and sessions waiting for your approval.
• Sessions awaiting approval. Each session a supervisee logged with you that has already taken place, with the supervisee's name, the date and the length. Each row opens the Sessions page, where you approve or reject it; approving the session is what approves the supervision hours.
• My supervisees. Your active roster with each supervisee's clinical-hour progress. Manage roster opens the full page.
• Your listing. How your card reads in the directory, the Listed and Verified tags, and whether you are accepting new supervisees. Edit profile and View profile take you there.
• New inquiries. The most recent conversations in your inbox.
• Subscription. Your plan, its slot count and a Change plan link.

Basic plan. Basic supervisors see profile views and requests, their listing and inbox, and a card explaining that Standard adds supervisee slots and session approvals. A request sent to a Basic supervisor stays pending until the supervisor upgrades.

14-day Basic trial. During the trial you see the Basic dashboard, and it shows the days left. When the trial ends you are taken to the plans page; see Supervisor plans and supervisee slots.

Support page. Open Support from the sidebar or your account menu, then click Write to support (or the Contact support quick link at the top) to open the request form. Pick a topic and priority, give the request a subject, describe what happened (dates, what you expected, what you saw) and click Send request. Your account email is attached automatically so we can find your account.

Email. support@suprvize.me. Write from the address on your account if you can.

Response time. Within one business day.

What we cannot do. SuprVize support cannot give licensing or clinical advice, cannot confirm what your board will accept, and does not mediate supervision fees. Contact your state board or your supervisor for those.

Helpful to include. The page you were on, the name of the supervisee or supervisor involved, the week or session date, and a screenshot if you have one.

What happens next. You get an email with your ticket number (for example #SV-1042) as soon as the request is in. Replies from the support team arrive by email from support@suprvize.me; answer that email to continue the conversation, and quote the ticket number if you write a new message. When the matter is settled you receive a short "resolved" email.

Open Find a supervisor. The directory lists supervisors who are accepting new supervisees by default; the Accepting new chip above the results shows that filter is on, and Clear all removes every filter.

Search bar. Type a name, a specialty or a keyword and press Enter or Search. The State, Format and Rate boxes next to it narrow the list the same way the rail does. State matches supervisors who hold an active license in that state, wherever they live; on a phone the State box is in the Filters sheet.

Filters rail

• Availability: accepting new supervisees, or waitlist only.
• Format: individual, group, virtual, in person. Supervisors who offer both formats or both session types match either choice.
• Specialty: the populations and settings a supervisor lists.
• Verification: verified supervisors only. See What Verified means.

The number next to each option is how many supervisors currently match it.

Order. Results come in a random order that changes with every search, so no supervisor is always first. Switch between Grid and List.

Each card shows the supervisor's title, location, formats, specialties, rate range and whether they have openings. View profile opens the full listing; Message starts a conversation straight from the card.

No results? Clear the state or rate filters first; most supervisors offer virtual sessions, so a different state may still be an option.

Header. Name and credentials, location, formats, the state they are licensed in and how long they have supervised. Two tags can appear:

• Verified: SuprVize has checked a license on this profile against the state board's public lookup. It is a best-effort check, not a board certification, and it expires with the license. See What Verified means.
• Accepting supervisees: the supervisor has openings right now. Without it, you can still message them and ask to be put on their waitlist.

Rate, format, experience sit under the header, followed by specialty tags.

Overview, Credentials, Approach. The About text, every license with its number, dates and verification status, and the supervisor's approach to supervision.

Supervision offered. Individual and group supervision with the hourly range. Fees are agreed between you and the supervisor; SuprVize does not take payments for supervision.

Get in touch. Message in SuprVize is free on every plan. Phone and email are not shared through SuprVize; agree those directly once you are connected.

Want this supervisor? On the Standard plan the orange card sends a supervision request. On Basic it explains that requests are part of Standard and links to the upgrade page.

Availability shows the days the supervisor marked as available and whether they are accepting new supervisees. Similar supervisors lists other listings with overlapping specialties.

Requests are part of the Standard plan. Messaging is free, so you can always introduce yourself first.

1. Open the supervisor's profile and click Request supervision in the orange card. If the supervisor is not taking new supervisees right now the button reads Ask to join the waitlist instead: the request still goes to them and they decide when a spot opens. The button is hidden while you already have an open request or an active supervisor. A short confirmation sheet asks you to confirm before anything is sent.
2. The supervisor gets a notification and sees your request on their My supervisees page. Until they answer, your My supervisor page shows Request sent with their name and the date.
3. When they accept, the connection becomes Active: they appear on your dashboard and My supervisor page, and the supervision sessions you log with them go to them for approval. When they decline, the request closes and you can ask someone else.

One supervisor at a time. You can have one active supervision in SuprVize. If you work with a second supervisor who is not on the platform, log those sessions as external supervisor sessions.

Why can't I request? You may be on the Basic plan, or you may already have an open request or an active supervisor. A Basic supervisor can receive a request but cannot accept it until they upgrade, so check the plan tag on their listing before you wait on a reply.

My supervisor (Standard plan) shows one of three states.

Connected. The hero shows your supervisor's name, status (Active or Paused), location, format and the date you connected, plus your next session and your supervision hours toward the requirement. Message opens your conversation; View profile opens their listing. Below that: a contact card, your upcoming sessions, your most recent weeks of hours, and Connection details with the End supervision link.

Request pending. The supervisor has not answered yet. You can message them, and you can already log hours in the meantime; they can approve your supervision sessions once they accept.

Not connected. A short explanation and a Find a supervisor button.

Ending supervision. Click End supervision in Connection details and confirm. Sessions they already approved stay approved and their hours keep counting; sessions still waiting for their approval can no longer be approved by them, so ask them to approve any outstanding sessions before you end. Clinical and non-clinical hours are yours and are not affected. After ending you can request a new supervisor.

Paused. A supervisor can pause a supervision (for example during leave). Paused supervisions keep their history; new sessions wait for approval until it is active again.

My supervisees (Standard and Professional) is your roster.

Requests. Each pending request appears as a banner at the top with the supervisee's name, where they are and the format they asked for. Review & accept makes the supervision active; Decline closes it. Accepting uses one of your plan's supervisee slots. When your slots are full, accept fails with a message; end a supervision or upgrade to make room.

Stats. Active supervisees against your slots, sessions waiting for your approval, and upcoming sessions.

Roster. One row per supervisee: clinical-hour progress, the date you connected, the format, and a status tag (Active, Paused, Ended). The chips above filter by status. In each row, the envelope opens Messages, End ends the supervision after a confirmation, and Open goes to the supervisee's page with their requirements, their weeks of hours (read-only) and their sessions.

Ending a supervision. Sessions you already approved stay approved on the supervisee's record. Sessions still waiting for your approval drop out of your queue. The supervisee is notified and can request someone else.

Basic plan. Basic supervisors have no slots and do not see this page; requests sent to them wait until they upgrade under Settings → Subscription plan.

Some of your supervision may come from someone who has no SuprVize account. You can still record it.

1. On the Sessions page, add the external supervisor once: their name, credentials and email.
2. Log the session as usual and pick that supervisor. Instead of an in-app approval, SuprVize creates a single-use confirmation link.
3. Send the link to your supervisor (the sessions page shows it next to the session). They open it, see the session details and confirm with one click; no account needed. The link is valid for 14 days and works once.
4. Once confirmed, the session counts as approved and its supervision hours count toward your requirement, exactly like a session approved in the app.

Unconfirmed links expire after 14 days; you can issue a new one from the session. If you later connect with that supervisor on SuprVize, future sessions can be approved in the app instead.

Email delivery of confirmation links is being finalized. Until then, copy the link from the sessions page and send it yourself.

Where it goes. Open Edit profile, then Supervision you offer, and paste the full link (it starts with https://) into Booking link. Save. Your profile and the chat sidebar then show a Book an intro call button; clear the field to hide it again. SuprVize does not run the calendar itself: bookings, reminders and your Zoom, Teams or Meet link all come from your scheduling tool.

Getting a link. Create one event type for intro calls (20 or 30 minutes works well) and copy its link rather than your general page, so supervisees land on the right option.

• Calendly:Sharing and booking guides.
• Cal.com:Cal.com Help Desk (Quick start, then Event types).
• Google Calendar:Create an appointment schedule, then share the booking page link.
• Microsoft Bookings:Customize and publish your booking page.
• Acuity Scheduling:Squarespace Help Center — search for “Acuity scheduling page link”.

Tips. Connect the calendar you actually keep so busy times are blocked; add your own video link inside the event type; test the link in a private window before saving it here.

Supervisees can message any supervisor who is accepting supervisees, and anyone they have a supervision request or connection with.

1. Click Message on a search card or Send message on a profile.
2. Write your first message in the sheet. Say who you are, where you are in your licensure and what you are looking for.
3. Click Send. You land in the conversation on the Messages page. If you had already written to this supervisor, the message continues that conversation instead of starting a new one.

Supervisors reply from the inbox; a supervisor can message any supervisee who has written to them or is connected with them.

Messages stay on SuprVize. Phone numbers and email addresses are not exchanged automatically; share them in the conversation when you are ready.

Open Messages. The left column lists your conversations, newest activity first, with a preview of the last message and a count of unread messages. The right side shows the selected thread.

• Unread. A conversation with new messages shows a count badge; the sidebar Messages link and the bell show one unread marker per conversation, not one per message.
• Seen. Your sent messages show Seen once the other person has opened the conversation.
• Sending. Type in the box at the bottom and press Enter to send; Shift+Enter adds a new line. The Send button does the same.
• Header. The other person's name and a View profile button.
• Refresh. Open threads check for new messages every few seconds; you do not need to reload.

On a phone the list and the thread stack; use the back arrow at the top of a thread to return to the list.

Hour tracking is part of the Standard plan. It is built around weeks (Monday to Sunday in your time zone) and three categories:

• Clinical hours: time with clients.
• Non-clinical hours: documentation, consultation, training.
• Supervision hours: time in supervision, individual or group.

Three buckets. The categories roll up into three figures that appear everywhere your progress is shown:

• Clinical hours are every clinical entry you log, plus any hours you completed before SuprVize. They are the only hours that count toward the supervised clinical total your path requires (3,000 in Texas).
• Employment hours are clinical and non-clinical hours together: everything you worked. They are shown as a running total with no target, so your full record is always visible. Non-clinical hours never count toward the clinical total.
• Supervision hours are your approved sessions, counted against the supervision requirement (100 in Texas). They have their own goal and are never added to the clinical total.

What counts, and when

• Clinical and non-clinical hours are your own record. You log them on the hours page and they count immediately: clinical hours in the clinical and employment buckets, non-clinical hours in the employment bucket only. You can add, edit or remove them at any time.
• Supervision hours come from the Sessions page. You log a session (or your supervisor schedules one); once it has taken place, your supervisor approves or rejects it. Approved sessions are what count as supervision hours. A session with a supervisor outside SuprVize is confirmed through an emailed link instead.

Nothing is submitted and nothing is locked. Weeks have no status, no week is ever "returned", and your clinical and non-clinical hours never wait for a sign-off. If your supervisor disagrees with a session, they reject it and you log it again correctly.

Where things live

• Weekly timesheet is where you log clinical and non-clinical hours. Under the week's tiles a line reads Supervision hours this week: N logged · M approved; it comes from your sessions and cannot be edited here.
• Sessions is where supervision hours are logged, scheduled and approved.
• All weeks lists every recorded week with its hours.
• Progress & stats turns the hours into the three buckets, requirement bars, pace and projections.

Hours you log stay yours. Ending or changing supervisors does not remove approved sessions.

1. Open My hours. The page opens on the current week; use the arrows or This week to move between weeks.
2. Click Add hours (or click a day cell in the Hours by day grid to start with that date and category filled in).
3. Fill in the sheet:
   • Date: any day in the week you have open.
   • Category: clinical hours (they count in the clinical and employment buckets) or non-clinical hours (employment only). Supervision hours are not logged here; log a session instead.
   • Hours: decimals are fine (1.5).
   • Setting: one of your current positions from your profile. Add a position under Edit profile → Experience if the list is empty.
   • Notes: what the hours covered. Your supervisor can read these on your page.
4. Save hours. The grid, the week totals and the Logged hours list update immediately.

Editing and removing. Use Edit or Remove on an entry in the Logged hours list. Clinical and non-clinical entries are your own record and can be changed in any week; nothing is submitted or locked.

Supervision hours. Under the week's tiles a line reads Supervision hours this week: N logged · M approved. It is read-only: it comes from the sessions you logged for that week and from your supervisor's approvals. To add or change supervision hours, open the Sessions page.

Progress card. The right-hand card shows your clinical hours against your path's total, your employment hours (clinical + non-clinical), your supervision hours against the supervision requirement and months against the minimum duration, plus your earliest application date. Start date opens your supervision start date, which anchors the duration requirement.

All weeks (the second tab on the hours pages) lists every week in reverse order. The line under the title sums it up: weeks recorded, hours logged, then your three buckets: clinical hours, employment hours (clinical + non-clinical) and approved supervision hours. Clinical is lower than logged because non-clinical hours are employment hours, not clinical hours, and supervision hours count only once your supervisor has approved the session behind them.

Each row shows the week start, the hours by category and the total; there is no status, because nothing is submitted. Open takes you to that week on the timesheet, where clinical and non-clinical entries can be edited at any time. Entries you no longer need can be removed from the week; removed entries can be restored by support for 90 days.

Use Load more at the bottom when you have more weeks than fit on one page.

Progress & stats turns your logged hours and approved sessions into your licensure picture. The line under the title names your path, your supervisor and whether you are on pace for your target date.

Three rings. Clinical hours (logged on the hours page, plus hours completed before SuprVize) against the total your path requires, supervision hours against the supervision requirement, and months of supervision against the minimum duration. Non-clinical hours are not in the clinical ring; they are employment hours.

Pace & projection. Your average clinical hours per week and supervision hours per month, the date your clinical hours finish at the current pace, and your earliest application date, which is the latest of the hours, supervision and duration requirements. The timeline underneath places your start, the halfway mark, today and the remaining milestones. Edit start date changes the supervision start that anchors the duration.

Clinical hours by month and Supervision hours by month show the last 6 or 12 months or everything. Supervision months show approved hours, with logged hours in brackets when some sessions still await your supervisor's approval.

Hours by bucket shows the three figures side by side: clinical hours against your path's total, employment hours (clinical + non-clinical, your full record, no target) and supervision hours (approved) against the supervision requirement.

Milestones. First 1,000 clinical hours, halfway, 50 and 100 supervision hours, the full clinical requirement and application-ready, each with the date reached or a projection.

If a number looks wrong, check the licensure section of your profile: the path, start date, hours required and hours already completed all feed this page.

Open Edit profile and click Edit on Your licensure.

• Licensure path. The license you hold and the one you are working toward, in your state (for example Texas LMSW → LCSW). The path sets the required totals: supervised hours, supervision hours, individual and group limits and the minimum months. Paths are available for Texas, California, New York, Florida and Illinois; the list shows the paths for your profile state.
• Current license. The license you practice under today.
• Supervision start date. When your supervised period began. The minimum-months requirement and your pace are measured from here. You can also change it from Edit start date on the progress page.
• Target completion date. The date you are aiming for; the dashboard tells you whether you are on pace for it.
• Hours required. Pre-filled from the path; change it only if your board gave you a different number.
• Hours already completed. Supervised hours you had before SuprVize. They count toward your clinical hours and are marked as self-reported until a supervisor confirms them.
• Looking for a supervisor and your preferences (format, session type, maximum rate, sliding scale) are shown to supervisors you connect with.

Basic plan members can choose a path too; it drives the Your licensure card on the dashboard and the requirement summary shown there.

Sessions (Standard plan) is where your supervision hours come from. A supervision hour counts only once the session behind it has been approved.

• Log a session that already happened: date and time, length, individual or group, the format and the supervisor. It appears on your supervisor's Sessions page among the sessions awaiting approval.
• Schedule a session with your active supervisor: the same details with a future date. Both of you get a notification and the session shows on your dashboards as the next upcoming session. Once the date has passed it waits for your supervisor's approval like a logged one. Your supervisor can schedule sessions with you too.
• Approval. Your supervisor approves or rejects each session on their Sessions page. Approved sessions add their hours to the Supervision hours this week line on the hours page and to your progress. A rejected session does not count: check the details with your supervisor and log it again correctly.
• External supervisors. Sessions with a supervisor who is not on SuprVize are confirmed through a secure link instead; see External supervisors.
• Status. Scheduled, approved, rejected or canceled. Only approved sessions count as supervision hours.

Reminders for upcoming sessions follow your notification settings (email, and SMS if you turn it on).

Recurring slots and calendar views are still to come; logging, scheduling, approval and external confirmation work today.

When a supervisee logs a session with you, or a session you scheduled has taken place, it appears under Sessions awaiting approval on your dashboard and in the awaiting card on your Sessions page. Approving the session is what approves the supervision hours; there is no week to review and nothing else to sign off.

1. Open Sessions (or click a row on the dashboard card). The awaiting card lists every session that has already taken place: the supervisee, the date, the length, individual or group, the format and any notes.
2. Approve confirms the session. Its hours count toward the supervisee's requirement immediately and appear on their hours page and in their progress.
3. Reject when the details are wrong (wrong date, wrong length, a session that did not happen). The supervisee is notified and logs the session again correctly if needed. Nothing is "returned": a rejected session simply does not count.

Clinical and non-clinical hours are the supervisee's own record and are not part of the approval. You can read them week by week on the supervisee's page from the roster (Open), but there is nothing to approve there.

Sessions with other supervisors. If the supervisee also sees another supervisor, you only ever approve the sessions logged with you. Sessions with a supervisor outside SuprVize are confirmed by that person through an emailed link.

Ended supervisions. Once a supervision has ended, its remaining sessions leave your queue; sessions you already approved stay approved on the supervisee's record.

Where the button is. On All weeks and on Progress & stats there is an Export CSV button under the page title. One click saves a file named suprvize-hours-<your name>-<date>.csv to your downloads. Supervisors have the same button on each supervisee's page and get the same file for that supervisee.

What the file contains. Three blocks, one after the other:

• Every entry — date, the week it belongs to, category (Clinical, Non-clinical or Supervision), hours, which bucket it counts toward (Clinical + Employment for clinical hours, Employment for non-clinical hours, Supervision once the session is approved), setting, the supervisor it was logged with, the approval status of supervision hours, when and by whom they were approved, and your description.
• Monthly totals — clinical and non-clinical hours, then employment (clinical + non-clinical), supervision logged and supervision approved, with a final Total row.
• Your supervisors — each supervision with its status, start and end dates.

Opening it. A CSV opens directly in Excel, Numbers or Google Sheets. If a column looks squashed together, use the spreadsheet's Text to columns or import it as comma-separated.

For an application packet. Export the CSV for the numbers and print Progress & stats or All weeks to PDF for the summary; both pages print without the navigation.

Who can export. Hour tracking is a Standard feature, so the button works for Standard supervisees. Only supervision hours from sessions your supervisor has approved count; the file shows which ones are still waiting.

The Verified tag on a supervisor's listing means SuprVize staff looked up a license on that profile in the issuing board's public register and found it active and matching the name on the profile.

• It is a best-effort check of public records. It is not a certification by the board, and it does not replace your own due diligence or your board's supervisor requirements.
• It is tied to the license that was checked and expires with that license. When the license expiry date passes, the tag changes to Expired until the renewed license is checked again.
• The Credentials & verification card on a profile shows which license was checked and when.

Supervisees can filter the directory to verified supervisors only. Verification is optional; unverified supervisors are still listed.

1. Under Edit profile → Licenses, click Add a license. Enter the state, license type, license number, effective and expiry date (required: verification lasts until this date), and the board's public lookup link if you have it. Make sure the name on your profile matches the name on the license.
2. Request verification for that license. The status under the license reads Pending.
3. SuprVize staff check the license against the board's register. Most reviews finish within two business days. You get a notification and an email with the outcome.
4. When approved, the Verified tag appears on your listing and on your search card, and Verified by SuprVize · Checked <date> shows under your credentials.

Statuses. Not requested, Pending, Verified, Rejected (with a reason, for example a name mismatch or an inactive license), Expired (the license expiry date has passed; update the license and request again).

Keeping it current. When you renew, edit the license with the new expiry date and request a new check.

On every plan: a profile, the supervisor directory, supervisor profiles and messaging. Messaging is free on every plan, and supervisees never pay to find or talk to a supervisor.

Supervisees

Standard is billed monthly ($5 per month) or annually ($50 per year) and starts with 30 days free. Upgrade from the dashboard card, from any locked page, or under Settings → Subscription plan.

Supervisors

A Basic supervisor can be found and messaged, but has no supervisee slots: requests sent to a Basic supervisor cannot be accepted until the supervisor upgrades.

14-day Basic trial. New supervisors can start with a 14-day trial of Basic: free, no card, and everything in Basic. A member gets one trial. Every paid plan then starts with its own 30 days free, so choosing a plan after the trial gives you 30 more days before the first charge. When the 14 days end, your listing leaves search until you choose a plan and add billing; see Supervisor plans and supervisee slots.

Texas first. Hour tracking and the supervisor Standard and Professional plans are designed around Texas licensure. Elsewhere, supervisees can use the directory, profiles and messaging on the free Basic plan, and supervisors can list on Basic; see Which states does SuprVize support?.

Standard adds everything the free plan cannot do: weekly hour tracking, supervision sessions that your supervisor approves, progress and statistics, and sending supervision requests.

1. Click Upgrade on the dashboard card, on any locked page, or under Settings → Subscription plan → Change plan.
2. Choose Standard · monthly ($5 per month) or Standard · annual ($50 per year, billed once).
3. Complete the secure checkout. Billing is handled by Stripe; SuprVize never sees your card number.
4. You return to the app with the new pages in the sidebar. Hours you log from now on are saved to your account; nothing from the free plan is lost.

Switching between monthly and annual and canceling are done under Settings → Subscription plan (see Changing or canceling your plan). If you cancel, you keep Standard until the end of the period you paid for, then drop back to Basic; your hours and weeks stay on your account and become visible again if you resubscribe.

Open Settings and scroll to Subscription plan. It shows your current plan and its status.

• Change plan opens the plan page for your role, where you pick another plan or billing period. Upgrades apply immediately; the difference is prorated. Downgrades apply at the end of the current period.
• Update next to Payment method, and Open billing portal, open the Stripe portal where you change cards, see and download invoices and update the billing email.
• Cancel subscription ends renewal. You keep the paid features until the period you paid for ends, then supervisees continue on the free Basic plan. Supervisor plans do not fall back to a free listing: to stay listed, choose a plan again. Your profile, messages, hours and weeks stay on the account.

Role and plan. Your role (supervisee or supervisor) comes from your plan, so choosing a plan in the other group switches your role. Supervisors who drop to Basic lose their supervisee slots: active supervisions stay on record, but you can no longer approve new sessions until you upgrade again.

On the supervisor trial? Settings shows the days left in your 14-day Basic trial. See Supervisor plans and supervisee slots for what happens when it ends.

Invoices and receipts are in the billing portal. Prices are in USD.

• Basic ($5 a month or $50 a year, every state). A full listing in the directory and messaging. No supervisee slots: you can talk to supervisees but requests sent to you stay pending until you upgrade.
• Standard ($15 a month or $150 a year, Texas only during the beta). Up to 6 active supervisees at a time, the My supervisees roster, the Sessions page and session approvals.
• Professional ($30 a month or $300 a year, Texas only during the beta). Unlimited active supervisees, with the same tools.

14-day Basic trial. New supervisors can start with a 14-day trial of Basic: free, no card, and everything in Basic. A member gets one trial. Your dashboard and Settings show the days left, and we send reminders 4 days and 1 day before it ends.

When the trial ends your listing leaves search and you are taken to the plans page, where you choose a plan and add billing. Settings, Support and Help stay open in the meantime.

Paid plans start with 30 days free, also when you choose one after the 14-day Basic trial, so your first charge comes 30 days after you pick a plan. Canceling a paid plan does not fall back to a free listing.

The dashboard's Active supervisees card and the Subscription card show how many slots you are using. Ended and paused supervisions do not use a slot. On Standard, when you are at your limit, accepting another request fails with a message; end a supervision or move up to Professional.

Change plans under Settings → Subscription plan → Change plan. Standard and Professional are offered to Texas-licensed supervisors during the beta; see Which states does SuprVize support?.

Directory, profiles and messaging are available to social workers in every US state and territory. Supervisors list the state they are licensed in; supervisees filter by state and format, and many supervisors offer virtual sessions.

Hour tracking and licensure paths are modeled per state. Paths currently exist for Texas, California, New York, Florida and Illinois. Choose your path under Edit profile → Your licensure; if your state is not listed yet, you can still use the directory and messaging while we add it.

Plans by state. Supervisee Standard is offered for Texas licensure first, and the supervisor Standard and Professional plans are Texas only during the beta. In other states, supervisees use the free Basic plan and supervisors use Basic ($5 a month or $50 a year), which new supervisors can start with a 14-day trial.

State pages. The public States pages summarize each state's requirements as we have modeled them (required practice hours, supervision hours, minimum and maximum supervision period, supervisor eligibility) with a link to the board. They are a starting point, not legal advice: your board's current rules are the authority.

The Texas LMSW → LCSW path in SuprVize tracks:

• 3,000 supervised clinical hours in total. Only clinical hours count toward them; non-clinical hours are tracked separately as employment hours.
• 100 hours of supervision with an LCSW-S, with limits on how many may be group supervision. They are separate from the 3,000 and are never added to them.
• A minimum of 24 months of supervision, measured from your supervision start date.
• Weekly limits where the board sets them.

The Licensure progress card and the Progress & stats page show each of these as a bar, and the earliest application date is the latest date at which all of them are met at your current pace.

Hours completed before SuprVize can be entered under Your licensure; they count toward the 3,000 and are marked as self-reported.

Only supervision hours need approval. Clinical and non-clinical hours count as logged; supervision hours count once your LCSW-S approves the session.

Will the board accept my hours? SuprVize keeps the record and your supervisor's approvals; the Texas Behavioral Health Executive Council (BHEC) decides what it accepts. Check the board's current rules and forms before you apply, and export your hours as part of your application packet.

What triggers a notification

• Messages: a new conversation or new messages in one (one notification per conversation until you open it).
• Supervision: a request received, accepted, declined or ended.
• Sessions: a session scheduled, approved or rejected (supervisees), or logged with you and waiting for your approval (supervisors).
• System: welcome and account messages from SuprVize.

Bell. The red dot and count show unread items; the dropdown lists the latest ones. Clicking an item opens the related page.

Notifications page. See all or the bell's footer opens the full list. Filter by type with the chips, show only unread with the toggle, and use Mark all as read. Each card has an Open button that takes you to the message, session or request it is about.

Email and SMS. Under Settings → Notifications you can turn email and text notifications on or off and set the time zone used for times in the app. Security emails (password resets, email changes) are always sent.

Open Settings. The left-hand list jumps to each section.

Account info. First and last name (shown across the app and on your profile), your account email (read-only here) and your role, which comes from your plan. Save changes saves the names.

Login & security.

• Reset by email sends a password-reset link to your account email.
• Change password with your current and new password.
• Change email: enter the new address and your current password. You will log in with the new address from then on.
• If you signed up with Google, keep using Continue with Google on the log-in page.

Notifications. Email notifications (messages, session approvals, session reminders, connection requests), SMS notifications (text reminders for sessions and approvals; standard rates apply) and your time zone, which sets the week boundaries on the hours pages and the times shown on sessions and notifications. Security emails are always on.

Subscription plan is covered in Changing or canceling your plan. Profile → opens your profile editor. Danger zone holds account deletion.

Supervisor listings are visible to every logged-in member and listed in the directory. They show what you put in your profile: name, credentials, location, about, licenses with numbers and verification status, experience, education, specialties, rates and availability. Phone and email are never shown; contact goes through messaging until you share them.

Supervisee profiles are not listed anywhere. A supervisee profile can be seen by the supervisee, by SuprVize staff, and by a supervisor who has a request or supervision with that supervisee. The licensure section (path, start date, preferences) is visible only to the supervisee and their active supervisor.

Hours and sessions. Your supervisor can read your weeks of hours on your page, including every entry's date, category, hours, setting and notes, and sees every session you log with them. Clinical and non-clinical entries are visible for context only; sessions are what they approve. A supervisor's private note about a supervisee is visible only to that supervisor.

Messages are visible to the two people in the conversation and to SuprVize staff when needed for support or safety.

Search and statistics. Supervisors can see how many times their profile was viewed; they cannot see who viewed it.

SuprVize does not sell personal data. Hosting and payments are handled by Webflow, Xano, Memberstack and Stripe under their own security programs.

Open Settings and scroll to the Danger zone. Click Delete, confirm, and your account is closed immediately. An active subscription is canceled at the same time.

Supervisees are removed entirely: profile, hours, weeks, sessions and messages. Export anything you need first (your All weeks page lists every week and its hours).

Supervisors are anonymized rather than erased: the account, contact details and listing are removed, but your name stays attached to the licenses, verifications, sessions and approvals already on your supervisees' records, so their approved hours remain supported.

Deletion cannot be undone. If you only want to step away, cancel your subscription or turn off Accepting new supervisees instead.

• Forgot your password? On the log-in page click Forgot password? and follow the email. Signed in already? Use Reset by email under Settings → Login & security.
• Google sign-in. If you created your account with Continue with Google, keep using it; there is no separate password unless you set one.
• Keep me signed in keeps your session on this device. Untick it on a shared computer and use Log out in the sidebar when you leave.
• Changing email. Under Settings → Login & security; you confirm with your current password.
• Two-factor authentication is not available yet.
• Something looks wrong? If you see activity you do not recognize, reset your password and write to support@suprvize.me from your account email.